Andrea has almost 30 years of experience in the decorative hardware industry. She began her career in Customer Service and from there has been involved in almost every aspect of the business from operations to sales. She has always had an interest and been involved in daily operations, which led to her position as General Manager. She has a passion for decorative hardware and has loved the opportunity to get to know so many amazing people within the industry.

Andrea has her Bachelor of Science degree in Business Administration from the State University of New York at Fredonia.

In her spare time, Andrea enjoys reading, outdoor activities and spending time with her family and friends.

Shawn joined Water Street brass in 2019 as the Project Manager, bringing with him over 30 years of manufacturing experience. He has recently accepted the role of Operations Manager and is working to improve the standards and processes for the company. He will be working with key members of the manufacturing team to improve delivery times, quality and safety for the facility.

Shawn is an avid hunter, car enthusiast and enjoys spending time with his family and friends.

April joined Water Street Brass in December 2020. She has 17 years of experience in purchasing, logistics and inventory management. Solving problems and managing by exception are what April strives for. She graduated from Jamestown Community College with High Honors and received her Associate in Applied Science -Business Administration degree. April was also inducted into the Phi Theta Kappa Honor Society.

In her spare time, April loves spending time with her family and taking family vacations to the beach. Among her many interests are cooking, drawing, working out and photography. One day she hopes to retire to the beach with her family.

Lori has over 20 years of customer service experience in the decorative hardware industry. She works with clients to make sure they receive 100% satisfaction. From start to finish, she reviews all paperwork for each door order before it starts production and assists with making sure orders ship to customers in a timely manner. Her favorite part of the job is getting to know customers and forming lasting relationships with them.

She has her Bachelor of Arts from the State University of New York at Fredonia in Visual Arts with a concentration in photography. Outside of work, she is a big movie buff and hosts an annual Oscars party where she and husband award “Deanies”, their own versions of Academy Awards. She also enjoys running, gardening, painting and spending time with her family. 

Tim joined Water Street brass in 2020, transferring from Top Knobs, where he worked in customer service for 3 years. Before he came to the Top Knobs family, he spent 6 years in various positions in the hospitality industry. 

His responsibilities include managing all our OEM orders and requests, various IT related functions, and assisting both cabinet and door departments when needed. Tim strives to provide the best information available in the timeliest manner possible.

Tim has a Bachelor of Music with a minor in German from Ithaca College. He spent many years involved with the marching arts in various capacities. In his free time he enjoys spending time with his family, reading, and a new interest in painting.

Brandy joined WSB Hardware in 2022 as one of our cabinet hardware specialists, bringing seven years of expertise in machining and manufacturing, and eight years of experience in customer service. 

She holds an associate degree in Business Administration from Jamestown Community College, and is pursuing her bachelor's degree in Business Administration from Empire State College. 

In her free time, she enjoys spending time with her children and family, hiking in the woods, and rock & gem collecting. To unwind she enjoys watching cheesy horror movies. 

Mark joined our team in 2022 as a lead in our OEM department. Through his success of implementing 6’S standards and lean manufacturing principles, he was promoted to the role of Continuous Improvement Specialist. His responsibilities include work cell development, developing company standards, creating metrics, and safety for our facility. Mark has 7 years of manufacturing experience prior to working at Water Street Brass. He also served for 4 years in the U.S. Marine Corps. 

In his spare time Mark enjoys hunting, working on cars, and spending time with his loved ones.

Kyle is responsible for taking customer designs and ideas and developing them into high quality, functional products. He actively supervises specialty products and prototypes as they transition from concepts to finished products. Kyle works on developing new and innovative ways to set Water Street Brass apart from our competitors. As Water Street’s Manufacturing Engineer Kyle is also focused on the design and improvement of the Water Street manufacturing process. In this role Kyle’s day is filled a diverse range of tasks and challenges; that helps make every day different, which is something he enjoys.

Outside of work Kyle enjoys hunting, fishing, skiing, camping, and boating.

With many years in the decorative hardware industry, Greg is involved in the design and development of our hardware from initial conceptual designs to finished products. He produces product renderings, installation instructions and templates, bills of material and consults on many aspects of our door hardware program.

Greg’s illustration and writing career spans over 40 years and includes work in a variety of industries, including kitchen and bath plumbing hardware, packaging test equipment, nuclear engineering support and printing.

He worked two summers in "the best job ever" as a ranger at Philmont, the BSA High Adventure camp in New Mexico. He is an active member of his church; he is keenly interested in listening to his eclectic music collection; and in his spare time he paints oil portraits.

Our founder, Matthew Churchill.